Refund and Returns Policy

Certainly, you can include the 30-day return window as follows:

Refund and Returns Policy

At Zee Fusion, we are committed to ensuring your satisfaction with every purchase you make from our e-commerce store. We understand that there may be occasions when you need to return a product or request a refund. To assist you with this process, please read our simple Refund and Returns Policy below:

1. Eligibility for Returns and Refunds:

You are eligible for a return or refund if:

You received a defective or damaged product.
You received the wrong product.
You are dissatisfied with the product for any reason and wish to return it.

2. Returns Process:

To initiate a return, please follow these steps:

a. Contact our Customer Support Team:

Email us at support@zeefusion.com
Provide your order number, the reason for the return, and any relevant details about the product.

b. Return Authorization:

Our Customer Support Team will review your request and, if eligible, provide you with a Return Authorization (RA) number and instructions on how to proceed with the return.

c. Package the Product:

Ensure the product is in its original packaging, including all accessories, manuals, and any promotional items.

d. Shipping the Product:

Ship the product back to us, using a trackable and insured shipping method.
Include the RA number provided by our Customer Support Team on the return package.

3. Refund Process:

Once we receive and inspect the returned product, we will process your refund as follows:

If the return is due to a defective or damaged product, we will issue a full refund, including the cost of shipping, within 15 business days.
If you are returning the product for any other reason, we will refund the purchase price of the product, excluding shipping costs, within 15 business days.

4. Return Timeframe:

Products must be returned within 30 days of receiving the product to be eligible for a refund or return as per this policy.

5. Exclusions:

Please note that the following items are not eligible for return or refund:

Products that have been used or damaged due to misuse.
Products without their original packaging or missing accessories.
Items marked as “Final Sale” or “Non-Returnable.”

6. Contact Information:

If you have any questions or concerns regarding our Refund and Returns Policy, please contact our Customer Support Team:

Email: support@zeefusion.com

7. Changes to Policy:

We reserve the right to update or modify this policy at any time. Please check our website for the most current version of our Refund and Returns Policy.

Thank you for choosing Zee Fusion. We appreciate your business and are here to assist you with any return or refund requests promptly and professionally.

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